Account Information
Your account is the key to managing your personal preferences with DivaCloset. You have full control over your account details, allowing you to update your information anytime.
- Review, update, or delete your personal information through your DivaCloset account.
- Ensure that your shoe size and shipping address are up-to-date for accurate deliveries.
- If you wish to receive a complete report on the data we hold about you, email us at support@divacloset.us.
- Manage your communication preferences and choose to receive updates on new collections, exclusive releases, or special promotions.
- You can opt-out of receiving promotional emails or SMS alerts at any time without affecting your order history or account status.
Cookies & Website Tracking
We use cookies to enhance your browsing experience and improve the functionality of our website. Here’s how we use cookies:
- Functionality Cookies: These cookies remember your preferences, such as shoe size, style, and past orders to personalize your shopping experience.
- Analytics Cookies: We use cookies to understand customer preferences, helping us refine our product offerings and design.
- Advertising Cookies: These cookies help display personalized advertisements for DivaCloset products on third-party sites.
- If you prefer not to accept cookies, you can disable them through your browser settings. However, some features of our website may not work correctly without them.
Sharing Your Information
We value your privacy and will never sell your personal data to third parties. However, certain information must be shared for essential business operations:
- Logistics Partners: We share your shipping information with trusted delivery partners to ensure your order arrives safely and promptly.
- Payment Processors: Payment information is securely processed by third-party payment gateways like PayPal and Stripe for transaction security.
- Marketing Partners: We share anonymized data with marketing and affiliate partners to offer you relevant advertisements and promotions.
- All data sharing is conducted in compliance with US privacy laws and international regulations to ensure your protection.
Data Security
Protecting your personal data is our top priority. We employ industry-standard security practices to safeguard your sensitive information:
- Encryption: All sensitive data, including payment and account details, is encrypted during transmission using SSL encryption protocols.
- Access Control: Access to personal data is restricted to authorized personnel only. We regularly audit our security protocols to ensure your information remains secure.
- Secure Storage: Your personal data is stored securely in our systems, and we follow stringent security procedures to prevent unauthorized access.
- We also ensure that any customer service interactions are handled with the utmost confidentiality and security.
Your Privacy Rights & Consent
You have complete control over how we handle your personal data. Here’s how you can manage your privacy:
- At any time, you can manage your marketing consent and communication preferences through your account settings.
- Adjust notification settings for order updates, new arrivals, and special promotions according to your preferences.
- If you no longer wish to receive marketing communications, you can withdraw your consent easily without affecting your ability to place orders.
- Have questions about your privacy or data security? Contact us anytime at support@divacloset.us.
Additional Resources
- For a full breakdown of our data collection practices and your rights, please visit our Privacy Policy page.
- Check out our Returns & Exchanges section for how we handle your data during the returns process.
- If you have any concerns or need assistance with managing your account or data, our support team is here to help.