Privacy Policy

Last updated: January 28, 2026.

divacloset.us (“divacloset,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our Services are powered by Shopify, which enables us to provide you with a secure and seamless shopping experience inspired by elegant Eastern artistry, traditional craftsmanship, and modern femininity.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase from, or otherwise interact with our Services, or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or your household. It does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact Information – Name, billing address, shipping address, phone number, and email address.

  • Financial Information – Payment card details, billing information, transaction details, and payment confirmations.

  • Account Information – Username, password, preferences, and account settings.

  • Order & Transaction Information – Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past order history.

  • Communications – Messages, emails, or other communications you send to us.

  • Device Information – IP address, browser type, device identifiers, and network information.

  • Usage Information – How you browse, interact with, and navigate our website.

Sources of Personal Information

We may collect personal information from:

  • You directly (when you place an order, create an account, or contact us)

  • Your device automatically (through cookies and similar technologies)

  • Shopify and our service providers

  • Marketing partners or other third parties

How We Use Your Personal Information

We use your personal information to:

  • Provide and Improve the Services
    Process orders, accept payments, ship products, manage accounts, and personalize your shopping experience.

  • Personalization & Recommendations
    Suggest products and collections that reflect your interests and past activity.

  • Marketing & Communications
    Send promotional emails, special offers, and brand updates (you may unsubscribe at any time).

  • Security & Fraud Prevention
    Protect our website, transactions, and customers from unauthorized or fraudulent activity.

  • Customer Support
    Respond to inquiries and provide assistance.

  • Legal & Compliance Purposes
    Comply with applicable laws and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify and service providers (payment processing, shipping, analytics, IT, customer support).

  • With marketing partners for advertising and promotional services.

  • When you direct or consent to such disclosure.

  • With affiliates or as part of a business transaction (merger, sale, or restructuring).

  • When required by law or to protect our legal rights.

Relationship With Shopify

Our store is hosted on Shopify. Shopify processes certain personal information to provide and improve the Services. Your information may be transferred to and processed in countries outside your own.

For more details, please review Shopify’s Consumer Privacy Policy: https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Request data portability

  • Opt out of targeted advertising or data sharing

  • Withdraw consent

You may exercise your rights by contacting us at support@divacloset.us.

We will not discriminate against you for exercising your rights.

International Transfers

Your information may be transferred and processed outside your country. When required, we use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Email: support@divacloset.us
Website: https://divacloset.us